Ratings & Reviews

Overall Rating

4
(224 reviews)
91.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Kathy - |Recommended: YesI've been here for 3 months now and my family and 2 Dogs love it Very Clean and Staff and neighbors are very friendly
response from property -Thank you Kathy for your positive feedback we love having you and your pups here at University Hills.
submitted by Amy - |Recommended: YesThis place is amazing to live in So nice, clean, fun and pet friendly I would and will recommend this place to live to anyone The staff is amazing and are very friendly and understanding
response from property -Thank you Amy for taking the time to review University Hills. We appreciate your positive feedback!
submitted by Lance - |Recommended: YesNice Clean Friendly Fun Atmosphere I would recommend to anyone
response from property -Thank you Lance for your positive feedback we appreciate your kind words.
submitted by Nathaniel S. - |Recommended: YesDecent place to live — Aside from the lease office not being open for an hour after listed hours, the overall feel of the place is very nice. Maintenance is kind, the apartments carpets are well kept, and the apartment building is as quiet as a mouse.
response from property -Thank you Nathaniel for your feedback. We apologize for the issue at move in there was an emergency with the staff member who was supposed to be working and had to get someone in to cover their shift. We are so happy that you are enjoying the unit. We are excited to spend the next year with you. If you need anything don't hesitate to reach out.
submitted by Dylan L. - |Recommended: YesGreat experience so far here. Staff made it an easy transition moving in it’s super close to UT for my classes. Also pet friendly for my dog, Barry
response from property -Thank you Dylan! We love hearing that you enjoy living with us, and we love that you are here at University Hills!!
submitted by Taylor M. - |Recommended: YesLove this complex I’ve been in 3 different apartments U-Hiils is by far my favorite. Common areas are always clean and the people living here are always friendly. Staff if also super attentive to any issues I’ve had get them resolved quickly
response from property -Thank you Taylor! We love hearing that you enjoy living with us, and we love that you are here at University Hills!!
submitted by Ryan Q. - |Recommended: Yes. — .
response from property -Thank you Ryan! We love hearing that you enjoy living with us, and we love that you are here at University Hills!!
submitted by Jin Z. - |Recommended: YesClose to The university, staffs are super friendly and helpful. They have a small gym and it’s also pet friendly
response from property -Thank you Jin! We love hearing that you enjoy living with us, and we love that you are here at University Hills!!
submitted by Heena T. - |Recommended: YesI have lived here for over 4 years and I have loved everything about it.
response from property -Thank you Heena! We love hearing that you enjoy living with us, and we love that you are here at University Hills!!
submitted by Kirsten A. - |Recommended: YesKirsten Allen Review 201A — I started living here a year ago as of this month. It was super easy to get in especially since it was such late notice of me having to move. Since I've been here, I've had a good living experience. The staff is amazing and very kind. I hit a rough patch where I was unable to pay rent on time and the manager really helped me out by working with me and showing me rental assistance places. I've lived at three different apartment complexes since moving to Toledo due to job movement and this is by far the best one yet. I would one hundred percent recommend living here and in fact have told many friends to do so. It's nice to live somewhere that the staff actually cares.
response from property -Thank you Kirsten for your review, we appreciate your positive feedback. We are so glad you are enjoying living with us we love having you as a resident!
submitted by John F. - |Recommended: YesNot Great — Cheap rent, however I have been disappointed with the cleanliness of the common areas, the lack of responsiveness to problems, sudden and unexplained wifi outages, and most importantly the hot water shutdown. I regret renewing my lease for another year.
response from property -John, thank you for your feedback. It is our goal is to provide the best possible service and we are truly sorry that your experience was less than satisfactory. Our team would be happy to speak with you and resolve the issues you are having. Please reach out to the manager Ashley at 419-536-1241 at your earliest convenience so we can help address these issues.
submitted by Matthew B. - |Recommended: NoCould do a little better — The community is nice and peaceful but the rooms and the living area could use some better work and the people in the office could help a little more when it comes to moving in and what's going on when it's time to move in.
response from property -Thank you Matthew for your review, we apologize for any miscommunication during your move in and want to make sure you have a wonderful experience living at University Hills please reach out to the community manager Ashley 419-536-1241 with any further issues.
submitted by Claudio M. - |Recommended: NoInefficient — Really bad experience with people here.
response from property -Claudio thank you for your review, though we are really sorry to hear that you are not had the best experience with the staff, please reach out to the community manager Ashley at 419-536-1241 to further discuss. We want to ensure you have a good living experience here at University Hills.
submitted by Keon G. - |Recommended: YesI loved my experience — It’s a great place to be and the people actually care
response from property -Thank you Keon for your review, we are are glad you are enjoying living here. We love having you as a resident.

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

University Hills has an overall rating of 5 out of 5 stars, based on 224 resident reviews.